SHOPPING INFORMATION
We offer free insured shipping with delivery confirmation to any address in USA.
All items will be shipped out within one business day of payment.
All items $1200 valued or more will be shipped next day air and $1200 and bellow will be shipped 2nd day.
It is our responsibility to make sure that you will receive your package to the address that is provided to us by you.
We can ship to virtually to any address in the world, Unless your country has restriction with jewelry.
Absolutely, in fact 50% of our sales are out of country. Our preferred international carrier is DHL and in most cased we will ship out via DHL because they offer amazing value and for most countries lightening fast delivery. Based on our experience international orders are delivered on average within 4 days. We do offer FedEx and USPS international and based on the country we will decide the best method to ship your order.
Please note that you will be responsible for all duties and custom fees.
We want our customers to get their order as soon as possible and do our best to ship your order out the same business day. Most domestic orders are delivered 2 to 3 days after payment has been made. We also offer USPS next day delivery for a nominal charge as a convenience to our customers.
First you will receive an email with your order confirmation. In most cases we will send you the tracking number by the end of the business day (PST) and ship your order out immediately. Your order should arrive within 2-3 days of placing your order.
Absolutely, you will receive an email with the details or your order and an invoice. You may also log into your account on our website to see your invoice.
As a convenience to our site visitors and customers we have both current and historical gold prices shown [ HERE ].
Our site implements SSL encryption to ensure your data and communications with us is secure. The dynamic security badge [CLOUDFLARE] shown below will only show an orange cloud when our site’s connection to you is encrypted & secure. Please visit our Privacy Policy page for detailed information on how we handle your data and communications with our company and website.
PAYMENT INFORMATION
A wishlist allows you to create personalized collections of products you want to buy and save them in your user account for future reference.
In the rare occasion of receiving damaged or the wrong product, please contact us by phone or email as soon as possible so that we could arrange to send you a paid return label. We will do our best to make things right!
You can cancel or return an order within 14 days of delivery.
We automatically send you a tracking number so that you are able to track the progress of your shipment.
You may return any items within 14 days of delivery for a full refund. No explanation needed, as long as your item has not been altered in any way (sized ring, altered engagement rings, etc.).
In case of any errors, (you received an incorrect or defective item, etc.) We offer a full refund and we will cover the cost of return shipping.
You should expect to receive your refund within 2 days of delivery back to us. It is your responsibility to make sure the package gets to us safe. We highly recommend all packages to be shipped insured with tracking number and delivery confirmation.
You may call us at 818-792-0071
- We currently accept all major credit cards including Visa, Mastercard, American Express (AMEX) and Discover.
- You may also use PayPal to pay for your order during checkout.
- As an added convenience for our customers we also offer financing through Affirm. Follow the “Prequalify now” link above the “Add to Cart” button on all qualifying products on our site to get a fast approval today.
