FREQUENTLY ASKED QUESTIONS
Absolutely, each and every single piece of jewelry we add to our inventory is meticulously inspected and photographed exclusively for our site. We never use stock photos and in the event that there is more than one of the same item, we always specify it in our product description.
You will receive your sales receipt by email after completing your purchase. You may also view or print your sales receipt by logging into your account on our website.
You may return any items within 14 days of delivery for a full refund, no explanation needed, as long as your item has not been altered in any way (sized ring, altered engagement rings, etc).
In case of errors, (you received an incorrect or defective item, etc.) We offer a full refund and we will cover the cost of return shipping.
You should expect to receive your refund within 2 days of delivery, It is your responsibility to make sure the package gets to us safe. we highly recommend all packages to be shipped insured with tracking number and delivery confirmation.
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